I’ve spoken to many pharmacy owners who are considering getting a repeat prescription app to streamline their pharmacy processes and save time. Do you want to know the answers to the most frequently asked questions? If so, keep reading...
The MedAdvisor app allows patients to easily manage their medication supply and quickly place orders directly with their GP. The pharmacy can see what the patient has ordered and can let them know when to collect their medication. The patient places the order directly, so it saves pharmacy admin time.
Your pharmacy will miss out on potential benefits such as:
Our solution was designed by pharmacists and has all the required elements to drive the key benefits:
Yes, our solution works seamlessly irrespective of which PMR system you use, a useful feature should you ever wish to change your PMR provider. Information is taken from the appropriate NHS integration to streamline the process.
IM1 pairing is a technology integration that allows digital suppliers to directly talk to GP clinical systems, both reading and putting data into the systems. MedAdvisor has IM1 paring with EMIS (EMIS Web) and TPP (SystmOne); between them, EMIS and TPP account for over 98% of GP practices in England.
If the patient logs in with NHS login, or if they’ve added their IM1 linkage key details, the app will automatically sync with the patients’ GP records. If not using IM1 or NHS login, medication can be manually added into the app by either the patient or the pharmacy team. Patients using a phone with a camera can scan barcodes on medication packaging to easily find and add the right medication to their profile.
Our market-leading solution enables you to promote and manage pharmacy service bookings for app and non-app users. You can digitise appointment bookings to streamline the process and reduce no-shows. Your pharmacy team can specify which services are available, and when they can be booked. Customers can book an appointment using the app or using your pharmacy’s webpage that we provide. Your pharmacy team can manually add/amend bookings for app and non-app users.
Yes, you can send a 1:1 message to an individual patient and the patient can reply. You can also send group messages to all, or some, of your patients. All patients could be chosen, but if a limited sub-set is to be contacted, the pharmacy can filter by age, sex and medication. Groups can be saved so they can be easily re-used for future communication.
Yes, approximately 50% of MedAdvisor app users are over 50 years old and approximately 30% are over 60 years old. We have a web-based version that can be accessed on any internet-connected device, for example, a laptop or PC, so patients don’t need to have a smartphone to use MedAdvisor. In 2020, over 80% of over 65s in Great Britain had internet access, with internet usage amongst older people increasing every year.
The patient owns their data and has the right to decide what happens to that data. It’s important that the pharmacy is the sole data controller so that they control what communication goes to the patient and the app provider can’t reach out to a pharmacy’s patients without their permission. Patients should remain loyal to the pharmacy chain, rather than loyal to the app provider.
MedAdvisor is the data processor and not the data controller (either sole or joint data controller) so has no right to contact your patients if you changed provider.
Register to watch a demonstration of the MedAdvisor app and PlusOne our pharmacy software solution here.
4th Floor Imperial House
8 Kean Street
London WC2B 4AS
United Kingdom
MedAdvisor Welam UK Limited is a limited company registered in England and Wales.
Registered number: 11292305.
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